Please read these Terms & Conditions carefully before registering or using the rh365 platform. By creating an account, you agree to be bound by these terms in full.
A plain-language summary of the most important areas covered in the rh365 Terms & Conditions
rh365 is strictly for players aged 21 and above. Registration requires age verification in compliance with PAGCOR regulations. Accounts found to belong to underage users will be immediately suspended and funds returned.
All financial transactions on rh365 are processed in Philippine Peso (PHP). Deposits via GCash, PayMaya, BPI, BDO, and Metrobank are subject to the minimum and maximum limits stated in the Payments section of your account.
All rh365 bonuses are subject to wagering requirements, time limits, and game restrictions. Bonus terms are stated clearly on each promotion page. Attempting to abuse bonus offers may result in account suspension.
You are responsible for maintaining the confidentiality of your rh365 login credentials. rh365 will never ask for your password via email or chat. Report any unauthorized access to your account to support immediately.
rh365 prohibits collusion, use of automated betting software, exploitation of software errors, and any form of fraudulent activity. Violations result in immediate account termination and forfeiture of balances.
rh365 provides deposit limits, session time reminders, cooling-off periods, and self-exclusion tools. Players who feel their gambling is becoming problematic are encouraged to use these tools or contact support for assistance.
For the purposes of these Terms & Conditions, the following definitions shall apply:
By completing the rh365 registration process, clicking "I Agree," or by otherwise accessing or using the rh365 platform, you acknowledge and agree that:
The rh365 platform is strictly restricted to individuals who are 21 years of age or older. This age restriction is mandated by PAGCOR regulations governing online gaming in the Philippines. rh365 takes its obligations regarding underage gambling prevention seriously and employs age verification procedures during the registration and KYC process.
Any Player found to be under the age of 21 will have their account immediately suspended. Any funds deposited by an underage Player will be returned to the original payment source, and any winnings generated will be forfeited in their entirety.
The rh365 platform is intended for use by residents of the Philippines. Players accessing the platform from jurisdictions where online gambling is prohibited by local law do so at their own risk and in violation of these Terms. rh365 reserves the right to restrict access from any jurisdiction at its sole discretion.
Each Player is permitted to hold only one (1) registered account on the rh365 platform. The creation of multiple accounts by a single individual — whether under the same or different names, email addresses, or payment methods — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances.
Employees, contractors, directors, officers, and immediate family members of rh365 and its affiliated companies are not permitted to hold Player accounts or participate in real-money gaming on the rh365 platform.
To access real-money gaming on rh365, you must complete the registration process by providing accurate, current, and complete information, including your full legal name, date of birth, residential address, email address, and mobile number. You agree to maintain and promptly update your account information to keep it accurate and current.
rh365 is required by PAGCOR regulations to verify the identity of all Players before processing withdrawals and, in certain cases, before allowing continued gameplay. KYC verification may require you to submit one or more of the following documents:
Failure to complete KYC verification within the timeframe requested by rh365 may result in the suspension of withdrawal privileges or account access.
You are solely responsible for maintaining the confidentiality of your rh365 username and password. You agree to notify rh365 support immediately upon becoming aware of any unauthorized access to or use of your account. rh365 will never request your password via email, live chat, or any other communication channel. Any activity conducted through your account prior to notification of unauthorized access will be your sole responsibility.
rh365 accepts deposits via the following payment methods available to Philippine residents:
Deposits made via GCash and PayMaya are credited to your rh365 account instantly upon confirmation of payment. Bank transfer deposits may take up to one (1) business day to reflect in your account balance. rh365 does not charge fees on deposits; however, your payment provider may apply their own transaction fees.
All transactions on the rh365 platform are conducted in Philippine Peso (PHP / ₱). rh365 does not accept deposits in foreign currencies. Any currency conversion fees incurred through your payment provider are your sole responsibility.
rh365 applies daily, weekly, and monthly deposit limits to all accounts. These limits may be adjusted by the Player through the Responsible Gaming section of their account settings, subject to a mandatory cooling-off period before any increase takes effect. Decreases to deposit limits take effect immediately.
Withdrawals from your rh365 account are subject to the following conditions:
rh365 targets the following withdrawal processing timeframes:
Processing times may be extended during periods of high transaction volume, during public holidays, or where additional verification is required. rh365 is not liable for delays caused by payment providers or banking institutions.
rh365 reserves the right to request additional documentation before processing any withdrawal, particularly for large amounts or where unusual account activity has been detected. This is a standard anti-money laundering (AML) procedure and is not an indication of wrongdoing on the part of the Player.
All bonuses, free spins, cashback offers, and other promotional incentives offered by rh365 are subject to specific terms and conditions stated on the relevant promotion page. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail.
Unless otherwise stated, all bonuses credited to a Player's account are subject to wagering requirements before the bonus amount or any winnings derived from it become eligible for withdrawal. The applicable wagering requirement multiplier will be clearly stated on each promotion page. For example, a bonus with a 30x wagering requirement means the bonus amount must be wagered thirty (30) times in total before withdrawal eligibility is granted.
rh365 reserves the right to void bonuses and any associated winnings, and to suspend or terminate accounts, where it determines that a Player has engaged in bonus abuse. Bonus abuse includes but is not limited to:
All bonuses are subject to an expiry period, which will be stated on the relevant promotion page. Bonus balances and associated wagering progress that have not been completed within the stated expiry period will be forfeited automatically.
rh365 offers a range of gaming products including live casino games, slot games, bingo, sports betting, and golf wagering. The availability of specific games may vary and is subject to change at rh365's discretion. rh365 is not liable for the temporary or permanent unavailability of any game or gaming category.
All game outcomes on the rh365 platform are determined by certified Random Number Generator (RNG) technology for virtual games, and by live dealer procedures for live casino games. rh365 does not manipulate game outcomes. In the event of a technical malfunction during a game round, the affected round may be declared void and any wagers placed will be returned to the Player's account.
Sports betting markets on rh365, including PBA, NBA, UFC, international football, and golf, are governed by the specific sports betting rules published in the Sports section of the platform. These rules cover settlement procedures, void bet conditions, and in-play betting restrictions. Players are advised to review the applicable sports betting rules before placing wagers.
Minimum and maximum bet limits apply to all games and betting markets on rh365. These limits are displayed within each game or market and may vary by game type, Player account status, and applicable regulatory requirements.
The following conduct is strictly prohibited on the rh365 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances, and referral to relevant law enforcement or regulatory authorities:
All content on the rh365 platform — including but not limited to the rh365 brand name, logo, website design, graphics, text, game interfaces, software, and promotional materials — is the exclusive intellectual property of rh365 or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable, revocable license to access and use the rh365 platform solely for personal, non-commercial entertainment purposes. This license does not permit:
rh365 endeavors to maintain continuous platform availability but does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond rh365's reasonable control may result in temporary unavailability. rh365 is not liable for any losses incurred as a result of platform downtime.
rh365 is not liable for any financial losses incurred by Players as a result of gameplay on the platform. All gaming involves risk, and Players participate at their own discretion and financial risk. rh365 strongly encourages Players to set personal limits and to gamble responsibly.
rh365 is not liable for the actions, errors, or omissions of third-party payment providers, game suppliers, or other service providers whose services are integrated into the rh365 platform. Any disputes with third-party providers must be resolved directly with those providers.
To the maximum extent permitted by applicable Philippine law, rh365's total aggregate liability to any Player in connection with these Terms or the use of the platform shall not exceed the total amount deposited by that Player in the thirty (30) days immediately preceding the event giving rise to the claim.
rh365 is committed to promoting responsible gaming practices among all Players. The platform provides the following responsible gaming tools, accessible from the account settings dashboard:
rh365 reserves the right to suspend or terminate any Player account at its sole discretion, with or without prior notice, in the following circumstances:
Players may request the closure of their rh365 account at any time by contacting the support team via live chat. Upon account closure, any remaining Real Money Balance (after deduction of any applicable bonus balances that have not met wagering requirements) will be returned to the Player's verified payment method within ten (10) business days.
Upon termination of an account for breach of these Terms, rh365 reserves the right to forfeit all balances held in the account, including both Real Money Balance and Bonus Balance, where such termination is the result of fraudulent activity, bonus abuse, or other material breach.
rh365 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, rh365 will notify registered Players via email or via a prominent notice on the platform prior to the changes taking effect. The date of the most recent revision will be displayed at the top of this page.
Your continued use of the rh365 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the platform and may request account closure in accordance with Section 13.2.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, including applicable PAGCOR regulations and the provisions of the Anti-Money Laundering Act (Republic Act No. 9160, as amended).
In the event of any dispute arising out of or in connection with these Terms or the use of the rh365 platform, the parties agree to first attempt to resolve the dispute through good-faith negotiation. Players may contact rh365 support to initiate the dispute resolution process. If a dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
Players who believe that rh365 has acted in breach of its regulatory obligations may file a complaint with PAGCOR, the relevant regulatory authority for online gaming in the Philippines.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the rh365 platform, please contact our support team through the following channels:
Now that you've reviewed the rh365 Terms & Conditions, you're ready to enjoy everything the platform has to offer — live casino, slots, bingo, sports betting, and more. 21+ only. Please play responsibly.